Man Calls 911 Over Missing Juice Box

Family Says McDonald's Left Juice Box Out Of Order

A Hillsboro, Oregon man who called 911 to complain that McDonald's left a juice box out of his drive-through order was arrested on Monday, Portland television station KPTV reported.

Raibin Osman appeared before a Washington County judge Tuesday on a charge of misusing emergency services. He said he called emergency dispatchers after the drive-through employee wouldn't come back to the window to give him a juice box.

"We ordered some food and we went home and our order wasn't in there," Osman said in the 911 call. "And my little brother is crying for his orange juice."

Osman's father, Raof, said the emergency call was an innocent mistake and that it escalated when the McDonald's employee laughed at the poor English of his son-in-law.

"We came back with our receipt and said, 'Hey, can we have our order? We paid for it,'" Osman told the emergency dispatcher. "And she was like, 'Oh, no, I can't do anything about it.' And she was laughing at my brother-in-law because he ordered the food and couldn't speak English right."

Meanwhile, the McDonald's employee also called 911 after feeling threatened by the men.

"I showed them that everything was correct and they got mad and told me to give them more food," the employee said in the 911 call. "And I told them, I can't give any free food away."

When deputies arrived, Raibin Osman admitted it was not an emergency call but said he didn't know what number to use, according to the sheriff's office.

"You need help from the police, you have to call the 911," Osman's father said. "I don't have any other number."

Deputies said Osman had been using a Blackberry and could have tracked down a non-emergency line using the phone, but Osman's father said the officer simply should have provided his son with the non-emergency number.

Surprisingly, the incident hasn't stopped the Osman family from eating at the restaurant. They said they've already returned since the arrest.

"The employee made the mistake, not McDonald's," Osman's father said.

Osman posted bail and was released from the Washington County Jail on Tuesday night.

Thoughts?